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Ethics model by Norman Blake
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Hire a WriterThe Norman Blake and Blanchard Three-Step Ethics Model
The Norman Blake and Blanchard three-step ethics model can be used to evaluate this case study. According to the stages model, the case study should be examined for three factors: legality, fairness, and potential impact on the decision-maker's emotions.
The Doctor's Responsibility
Because the secretary neglected to let him know about Jeanette's situation, the doctor is not at fault. The doctor was out giving flu shots even though a note was sent to his desk.
Carelessness of the Receptionist
The receptionist's disregard for the gravity of Jeanette's medical condition clearly demonstrates carelessness. The receptionist did not plan to ignore Jeanette's issue, so malpractice cannot be connected to the case study.
A Suggested Solution
In my opinion, to prevent the problem, maybe when the receptionist received Jeanette's call she should have advised her to try and get to the hospital so that the physician would physically attend to her.
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